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Job Definition
View MovieCoordinate activities for residents of boarding schools, college fraternities or sororities, college dormitories, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May refer residents to counseling resources if needed.
Job Zone

Job Zone Three: Medium Preparation Needed

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

Interests
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Artistic - Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Knowledge
Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Time Management - Managing one's own time and the time of others.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Service Orientation - Actively looking for ways to help people.
Coordination - Adjusting actions in relation to others' actions.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Tasks
Assign rooms to students.
Provide requested information on students' progress and the development of case plans.
Confer with medical personnel to better understand the backgrounds and needs of individual residents.
Answer telephones, and route calls or deliver messages.
Supervise participants in work-study programs.
Process contract cancellations for students who are unable to follow residence hall policies and procedures.
Sort and distribute mail.
Supervise the activities of housekeeping personnel.
Order supplies for facilities.
Supervise students' housekeeping work to ensure that it is done properly.
Chaperone group-sponsored trips and social functions.
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
Accompany and supervise students during meals.
Provide transportation or escort for expeditions such as shopping trips or visits to doctors or dentists.
Inventory, pack, and remove items left behind by former residents.
Wages

In 2008, the California average annual wage was $30,320.00.

Most people employed in this occupation were paid between $17,570.00 and $47,060.00.

Outlook

During 2006, there were approximately 2,700 people employed in this field in California. It is projected that there will be 3,200 employed in 2016. This occupation will have about 50 openings due to growth and about 80 replacement openings for approximately 130 total annual openings. This occupation .

Colleges and Training
There are currently no programs listed for this occupation.
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