This occupation is part of the Business and Financial Operations cluster
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About the Job
Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
It is also Called
- Appraiser
- Auto - Truck and Property Damage Appraiser (Automobile - Truck and Property Damage Appraiser)
- Auto Body Repair Estimator
- Auto Damage Appraiser
- Auto Damage Estimator
- Auto Damage Insurance Appraiser
- Automobile Appraiser (Auto Appraiser)
- Automobile Claims Representative (Auto Claims Representative)
- Automobile Damage Adjuster (Auto Damage Adjuster)
- Automobile Damage Appraiser (Auto Damage Appraiser)
What They Do
- Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
- Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
- Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
- Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
- Determine salvage value on total-loss vehicle.
- Prepare insurance forms to indicate repair cost estimates and recommendations.
- Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.
Interests
People who work in this occupation generally have the interest code: CRE.
This means people who work in this occupation generally have Conventional interests, but also prefer Realistic and Enterprising environments.
Work Values
People who work in this occupation generally prize Support, but also value Independence and Working Conditions in their jobs.
Things They Need to Know
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Things They Need to Be Able to Do
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Time Management - Managing one's own time and the time of others.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Education Required
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Wages
In 2012, the average annual wage in California was $61,840.00 with most people making between $47,040.00 and $77,720.00
Outlook
During 2008, this occupation employed approximately 1,000 people in California. It is projected that there will be 1,000 employed in 2018.
This occupation will have approximately 30 job openings annually.
Similar Occupations
- Purchasing Agents, Except Wholesale, Retail, and Farm Products
- Claims Examiners, Property and Casualty Insurance
- Insurance Adjusters, Examiners, and Investigators
- Appraisers, Real Estate
- City and Regional Planning Aides
- Gaming Surveillance Officers and Gaming Investigators
- Insurance Sales Agents
- Brokerage Clerks
- Dispatchers, Except Police, Fire, and Ambulance
- Production, Planning, and Expediting Clerks
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