Equal Opportunity Representatives and Officers

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This occupation is part of the Business and Financial Operations cluster

About the Job

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

It is also Called

  • Affirmative Action Officer
  • Civil Rights Representative
  • Complaint Investigations Officer
  • Compliance Analyst
  • Compliance Coordinator
  • Compliance Manager
  • Contract Compliance Officer
  • Equal Employment Opportunity Officer (EEO Officer)
  • Equal Employment Opportunity Representative (EEO Representative)
  • Equal Employment Opportunity Specialist (EEO Specialist)

What They Do

  • Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
  • Interpret civil rights laws and equal opportunity regulations for individuals or employers.
  • Study equal opportunity complaints to clarify issues.
  • Meet with persons involved in equal opportunity complaints in order to verify case information, and to arbitrate and settle disputes.
  • Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
  • Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
  • Conduct surveys and evaluate findings to determine if systematic discrimination exists.
  • Develop guidelines for non-discriminatory employment practices, and monitor their implementation and impact.
  • Review company contracts to determine actions required to meet governmental equal opportunity provisions.
  • Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.

Interests

People who work in this occupation generally have the interest code: SEC.

This means people who work in this occupation generally have Social interests, but also prefer Enterprising and Conventional environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Achievement and Working Conditions in their jobs.

Things They Need to Know

  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Things They Need to Be Able to Do

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Education Required

Most of these occupations require a four-year bachelor's degree, but some do not.

Wages

In 2012, the average annual wage in California was $73,670 with most people making between $43,010 and $108,600

Outlook

1.58%
avg. annual growth

During 2010, this occupation employed approximately 25,900 people in California. It is projected that there will be 30,000 employed in 2020.

This occupation will have about 410 openings due to growth and about 310 replacement openings for approximately 720 total annual openings.

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