This occupation is part of the Business and Financial Operations cluster
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About the Job
Perform activities in the human resource area. Includes employment specialists who screen, recruit, interview, and place workers.
It is also Called
- Account Manager
- Background Investigator
- Business Agent
- Campaign Director
- Campaign Worker
- Campaigner
- Career Development Specialist
- Career Specialist
- Certification and Selection Specialist
- Contingents Supervisor
What They Do
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Confer with management to develop or implement personnel policies or procedures.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
Interests
People who work in this occupation generally have the interest code: ESC.
This means people who work in this occupation generally have Enterprising interests, but also prefer Social and Conventional environments.
Work Values
People who work in this occupation generally prize Relationships, but also value Support and Achievement in their jobs.
Things They Need to Know
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Things They Need to Be Able to Do
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination - Adjusting actions in relation to others' actions.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Education Required
Most of these occupations require a four-year bachelor's degree, but some do not.
Wages
In 2012, the average annual wage in California was $67,740.00 with most people making between $36,540.00 and $105,660.00
Outlook
During 2008, this occupation employed approximately 19,600 people in California. It is projected that there will be 23,800 employed in 2018.
This occupation will have about 420 openings due to growth and about 520 replacement openings for approximately 940 total annual openings.
Similar Occupations
- Claims Examiners, Property and Casualty Insurance
- Loan Counselors
- Loan Officers
- Tax Examiners and Collectors, and Revenue Agents
- Insurance Sales Agents
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
- First-Line Supervisors of Office and Administrative Support Workers
- Brokerage Clerks
- Eligibility Interviewers, Government Programs
- Human Resources Assistants, Except Payroll and Timekeeping
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