Parking Enforcement Workers

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This occupation is part of the Protective Service cluster

About the Job

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.

It is also Called

  • Civilian Service Employee
  • Community Service Officer
  • Meter Maid
  • Parking Control Aid
  • Parking Control Specialist
  • Parking Enforcement Monitor
  • Parking Enforcement Officer (PEO)
  • Parking Meter Attendant
  • Parking Patroller
  • Parking Security Attendant

What They Do

  • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones.
  • Write warnings and citations for illegally parked vehicles.
  • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
  • Respond to and make radio dispatch calls regarding parking violations and complaints.
  • Train new or temporary staff.
  • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
  • Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
  • Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
  • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.

Interests

People who work in this occupation generally have the interest code: RC.

This means people who work in this occupation generally have Realistic interests, but also prefer Conventional environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.

Things They Need to Know

  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Coordination - Adjusting actions in relation to others' actions.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Education Required

These occupations usually require a high school diploma.

Wages

In 2012, the average annual wage in California was $46,310.00 with most people making between $31,710.00 and $59,390.00

Outlook

1.00%
avg. annual growth

During 2010, this occupation employed approximately 2,000 people in California. It is projected that there will be 2,200 employed in 2020.

This occupation will have about 20 openings due to growth and about 50 replacement openings for approximately 70 total annual openings.

Industries that Employ this Occupation

Industry breakdown is not available for this occupation

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