This occupation is part of the Personal Care and Service cluster
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About the Job
Perform variety of tasks during funeral, such as placing casket in parlor or chapel prior to service; arranging floral offerings or lights around casket; directing or escorting mourners; closing casket; and issuing and storing funeral equipment.
It is also Called
- Administrative Assistant
- Apprentice Funeral Director
- Assistant Funeral Director
- Attendant
- Crematory Operator
- Embalmer
- Embalmer Apprentice
- Family Services Assistant (FSA)
- Funeral Assistant
- Funeral Attendant
What They Do
- Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
- Greet people at the funeral home.
- Offer assistance to mourners as they enter or exit limousines.
- Close caskets at appropriate point in services.
- Transfer the deceased to funeral homes.
- Obtain burial permits and register deaths.
- Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
- Place caskets in parlors or chapels prior to wakes or funerals.
- Clean and drive funeral vehicles, such as cars or hearses, in funeral processions.
- Carry flowers to hearses or limousines for transportation to places of interment.
Interests
People who work in this occupation generally have the interest code: SRE.
This means people who work in this occupation generally have Social interests, but also prefer Realistic and Enterprising environments.
Work Values
People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.
Things They Need to Know
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Things They Need to Be Able to Do
- Service Orientation - Actively looking for ways to help people.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Coordination - Adjusting actions in relation to others' actions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Education Required
These occupations usually require a high school diploma.
Wages
In 2012, the average annual wage in California was $27,810.00 with most people making between $19,850.00 and $37,370.00
Outlook
During 2010, this occupation employed approximately 1,600 people in California. It is projected that there will be 1,700 employed in 2020.
This occupation will have about 10 openings due to growth and about 70 replacement openings for approximately 80 total annual openings.
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