This occupation is part of the Office and Administrative Support cluster
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About the Job
Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
It is also Called
- Carrier
- Carrier Driver
- City Letter Carrier
- City Mail Carrier
- Clerk Carrier
- Collector
- Delivery and Mail Sorter
- Letter Carrier
- Letter Carrier Technician
- Mail Carrier
What They Do
- Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Turn in money and receipts collected along mail routes.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Record address changes and redirect mail for those addresses.
- Hold mail for customers who are away from delivery locations.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Leave notices telling patrons where to collect mail that could not be delivered.
Interests
People who work in this occupation generally have the interest code: CR.
This means people who work in this occupation generally have Conventional interests, but also prefer Realistic environments.
Work Values
People who work in this occupation generally prize Support, but also value Relationships and Working Conditions in their jobs.
Things They Need to Know
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Things They Need to Be Able to Do
- Service Orientation - Actively looking for ways to help people.
- Time Management - Managing one's own time and the time of others.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking - Talking to others to convey information effectively.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Education Required
These occupations usually require a high school diploma.
Wages
In 2012, the average annual wage in California was $54,630.00 with most people making between $47,790.00 and $57,290.00
Outlook
During 2010, this occupation employed approximately 34,000 people in California. It is projected that there will be 28,900 employed in 2020.
This occupation will have about 0 openings due to growth and about 1,110 replacement openings for approximately 1,110 total annual openings.
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