This occupation is part of the Office and Administrative Support cluster
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About the Job
Use word processor, computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
It is also Called
- Addresser
- Administrative Assistant
- Alarm Signaler
- Bordereau Clerk
- Cable Operator
- Clerk Typist
- Continuity Clerk
- Customer Service Representative
- Data Transcriber
- Dictaphone Typist
What They Do
- Check completed work for spelling, grammar, punctuation, and format.
- Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
- Gather, register, and arrange the material to be typed, following instructions.
- Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation or previous versions, using a computer, word processor, or typewriter.
- File and store completed documents on computer hard drive or disk, and/or maintain a computer filing system to store, retrieve, update and delete documents.
- Print and makes copies of work.
- Keep records of work performed.
- Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
- Collate pages of reports and other documents prepared.
- Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.
Interests
People who work in this occupation generally have the interest code: CE.
This means people who work in this occupation generally have Conventional interests, but also prefer Enterprising environments.
Work Values
People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.
Things They Need to Know
- Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Things They Need to Be Able to Do
- Time Management - Managing one's own time and the time of others.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination - Adjusting actions in relation to others' actions.
Education Required
These occupations usually require a high school diploma.
Wages
In 2012, the average annual wage in California was $39,740.00 with most people making between $30,240.00 and $53,710.00
Outlook
During 2010, this occupation employed approximately 20,700 people in California. It is projected that there will be 18,300 employed in 2020.
This occupation will have about 0 openings due to growth and about 120 replacement openings for approximately 120 total annual openings.
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