Mail Clerks and Mail Machine Operators, Except Postal Service

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This occupation is part of the Office and Administrative Support cluster

About the Job

Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

It is also Called

  • Addressing Machine Operator
  • Addressograph Operator
  • Advertising Inserter
  • Canceling Machine Operator
  • Dead Mail Checker
  • Direct Mail Clerk
  • Direct Mail Coordinator
  • Distribution Clerk
  • Envelope Sealer Operator
  • Express Clerk

What They Do

  • Seal or open envelopes, by hand or by using machines.
  • Affix postage to packages or letters by hand, or stamp materials, using postage meters.
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
  • Clear jams in sortation equipment.
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
  • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
  • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
  • Wrap packages or bundles by hand, or by using tying machines.

Interests

People who work in this occupation generally have the interest code: CR.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic environments.

Work Values

People who work in this occupation generally prize Support, but also value Relationships and Working Conditions in their jobs.

Things They Need to Know

  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Things They Need to Be Able to Do

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Education Required

These occupations usually require a high school diploma.

Wages

In 2012, the average annual wage in California was $31,240.00 with most people making between $20,170.00 and $45,090.00

Outlook

0.94%
avg. annual growth

During 2010, this occupation employed approximately 9,600 people in California. It is projected that there will be 10,500 employed in 2020.

This occupation will have about 90 openings due to growth and about 190 replacement openings for approximately 280 total annual openings.

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